CatZCommerce was born out of one frustrating Sunday afternoon, a broken FAQ widget, and a very stubborn cat who refused to give up. Today we help 2,400+ Shopify merchants turn support headaches into self-serve superpowers — powered by AI.
We believe no customer should ever send a support email asking "What's your return policy?" Great FAQs eliminate friction, build trust, and let merchants focus on what they do best — selling.
Our model is trained on 50,000+ real Shopify FAQ pages. It knows the difference between a good answer and a copy-paste.
No developer needed. No complex setup. Install the app, click Generate, and your FAQ page is live in under 5 minutes.
Every FAQ is structured with FAQ schema markup so Google indexes your answers directly in search results.
We believe commerce should be delightful. Every interaction — from FAQ pages to onboarding — should make merchants smile.
Move fast, build smart. We ship features weekly and learn from real merchants, not boardroom assumptions.
Support is our north star. We read every ticket, reply to every review, and ship fixes the same day whenever we can.
Simple pricing, clear docs, no dark patterns. We'd rather earn $29/mo with your trust than $99/mo with your frustration.
A small team with big paws. We're four humans (and an unofficial office cat) working remotely across Tokyo, Seoul, and Amsterdam.
Former Shopify Partner of the Year. Built his first store in 2015, realized FAQs were broken, quit his job to fix it.
Ex-Google engineer obsessed with NLP. Taught a model to write better FAQ answers than most human support agents.
Classically trained graphic designer turned product designer. Responsible for every rounded corner and offset shadow you see.
Looking for a senior React engineer and a customer success specialist. Remote-first, async-friendly, cat-optional.
Taro and Hana meet at a Shopify Meetup in Shibuya and start hacking on FAQ tooling on weekends.
Beta launch on the Shopify App Store. Reached 100 paying merchants in 60 days purely through word of mouth.
Shipped v2 with our proprietary FAQ-generation model. Average time to first FAQ page dropped from 2 hours to 3 minutes.
Crossed 1,000 active stores and achieved a 4.9★ rating with 200+ reviews. Hired Sora and Kiku to join the crew.
50,000+ FAQs generated. Expanding to multi-language support and launching CatZ Analytics for store owners.
Join 2,400+ merchants who've already stopped answering the same questions twice.